Responsible Gambling

Our Commitment to Responsible Gambling

bakedmate is committed to providing a safe and enjoyable entertainment experience for all our players. We believe that gambling should always remain a fun leisure activity rather than a source of financial or emotional harm. This page, last updated in 2026, outlines the tools and resources available to help you stay in control of your play.

Recognising the Warning Signs of Problem Gambling

Problem gambling can affect anyone, and recognising the early signs is an important step towards staying in control. Common indicators include spending more time or money than intended, chasing losses, neglecting work or relationships, borrowing money to gamble, or feeling anxious and irritable when not playing. If any of these signs sound familiar, we encourage you to pause and reflect on your gambling habits, and consider using the tools described below.

Deposit Limits

bakedmate allows players to set daily, weekly, or monthly deposit limits on their accounts to help manage spending. Once a limit is set, it cannot be increased immediately, and any reduction request typically takes effect right away, giving you a genuine sense of control. These limits can be adjusted or reviewed at any time through your account settings.

Time-Out and Cooling-Off Periods

If you feel you need a short break from gambling, our time-out feature allows you to temporarily suspend your account for a period ranging from a day to several weeks. During this time, you will not be able to log in or place any bets, giving you space to reassess your gambling habits. Once the time-out period ends, your account access will resume automatically.

Self-Exclusion

For players who require a longer-term break, bakedmate offers a self-exclusion option that restricts account access for an extended period, typically six months to several years. During self-exclusion, you will be unable to log in, and we will take reasonable steps to prevent marketing communications from reaching you. This is intended as a firm commitment, and requests to reverse self-exclusion early are generally not accommodated before the agreed period ends.

Reality Checks and Account Activity

To help you stay aware of how much time you are spending on the platform, bakedmate provides reality check notifications that appear at regular intervals during play. Your account history, including deposits, withdrawals, and session times, is also accessible at any time so you can monitor your activity. We encourage all players to review this information regularly as part of responsible play.

Protecting Minors and Vulnerable Persons

bakedmate strictly prohibits access to its services by individuals under the legal gambling age in their jurisdiction. We encourage parents and guardians to use appropriate parental control software on shared devices to prevent unauthorised access by minors. Vulnerable individuals, including those recovering from gambling-related harm, are strongly advised to use our self-exclusion tools.

Seeking External Support

If you or someone you know may be experiencing difficulties related to gambling, we strongly encourage reaching out to local, independent support organisations that specialise in gambling harm and counselling. These services are generally free, confidential, and available in Australia through national helplines and community health services. bakedmate does not provide counselling services directly, and we recommend consulting your local resources for professional guidance.

Reviewing and Updating Your Preferences

You can review or update your responsible gambling preferences, including deposit limits, time-outs, and self-exclusion status, at any point through your bakedmate account settings. Our support team is also available to assist if you have questions about these tools or need guidance on how to activate them. We periodically review this page to ensure it reflects current best practices as of 2026.