Privacy Policy

Introduction and Scope

This Privacy Policy explains how bakedmate collects, stores, uses, and shares personal information when you access our website, register an account, or use our services. It applies to all users located in Australia and outlines your rights regarding the data we hold about you. By using bakedmate, you acknowledge that you have read and understood this policy. This document was last updated in 2026 and is effective as of that date.

Information We Collect

When you create an account with bakedmate, we collect personal details such as your name, date of birth, address, email, phone number, and payment information necessary for identity verification and responsible gambling compliance. We also collect data relating to your gameplay activity, transaction history, and communications with our support team. Additional information may be gathered automatically through your device, browser type, and IP address when you interact with our platform.

Cookies and Tracking Technologies

bakedmate uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyse site performance. These may include session cookies, persistent cookies, and third-party analytics tools that help us understand traffic patterns and improve our services. You can manage or disable cookies through your browser settings, though this may affect certain site functionalities.

How We Use Your Data

We use collected information to operate and improve bakedmate, process transactions, verify identity, prevent fraud, and comply with regulatory obligations. Your data also helps us personalise promotions, communicate important account updates, and provide customer support. We may use aggregated or anonymised data for internal analytics and business reporting purposes.

Sharing Data with Third Parties

bakedmate may share your information with trusted third-party service providers, including payment processors, identity verification agencies, analytics providers, and marketing partners, solely for purposes related to operating our platform. These parties are contractually obligated to protect your data and use it only for the specified services. We do not sell personal information to unaffiliated third parties for their independent marketing use.

Data Storage and Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal data from unauthorized access, alteration, or disclosure. While bakedmate takes reasonable steps to safeguard your information, no method of data transmission or storage is completely secure. Data is retained only as long as necessary to fulfil legal, regulatory, or operational requirements.

Your Rights and Choices

You have the right to request access to the personal data bakedmate holds about you, request corrections, or ask for deletion where legally permissible. You may also object to certain processing activities, such as marketing communications, at any time. Requests can be submitted through your account settings or by contacting our support team for verification and processing.

International Data Transfers

As bakedmate may engage service providers located outside Australia, your personal data could be transferred to and processed in other jurisdictions. We take reasonable steps to ensure that any international transfer of data maintains a comparable level of protection as required under applicable privacy standards, including principles consistent with the GDPR where relevant.

Updates to This Policy

bakedmate may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date, and continued use of our services constitutes acceptance of the updated policy. We encourage users to review this page regularly to stay informed about how their data is handled.